Not
just for public speaking class or student centered college courses!
- Imagine that you have completed your public speaking course & are now working your way through other courses on campus. Perhaps you have a seminar on criminal justice, and you have assignment to present your report on Miranda rights to the other students in your class. Or perhaps you are studying physiology in a large lecture course, but your instructor has divided the class into small, manageable groups, each of which will be called upon at some time during the semester to explain to the entire class the results of an experiment the group conducted.
- Or imagine that you have graduated from college and entered the job force. Perhaps you are part of a sales and marketing team for a company selling Web design services to businesses, and you are assigned a group to work with to make persuasive sales presentations to potential clients.
- Maybe you’re a manager of a company, and you need to explain a change in policy to your employees.
- Whatever the situation, you will probably be working in groups a lot in your life, and you will probably have to give a professional presentation with groups.
- Please understand: Professional group presentations are a different animal than the group presentations you’ve likely encountered so far in your educational experience. THESE ARE PROFESSIONAL PRESENTATIONS. This means, all members of the group have specific objectives and purposes to fulfill, and each group member presents in a professional way.
Throughout this article, you will reminisce
(albeit not fondly) about the group presentations we’ve all witnessed in the
past, what the difference is between a group presentation and a group
professional presentation, and finally, how we can deliver a truly
professional, effective, and first-rate professional presentation. So get out your pen and paper. You’re going to want to take notes.
The
Group Presentation…dun, dun, dun…! We
all remember…
Ø Ah,
the group presentation – to many people, the mere mention sends them into deep
despair. We all remember the “group project & presentation” they were
involved in in high school and/or college where “so-and-so” didn’t pull their
weight, and they had to do the work of three guys to make up for it.
Ø We
all remember trying to get together with said group, and either nobody showed
up to practices, or they showed up late.
UGH!
Ø We
all remember that one person in our group who didn’t seem to “get” the vision
of what the group wanted to accomplish, nor was he motivated to get that
way.
Ø We
all remember the “over-achiever” whom you wanted to strangle by the end of each
meeting and practice.
Ø We
all remember the guy who shifted the focus of your meetings and practices to
replaying the details of the last major game, or the girl who just HAS to tell
everyone about her date last night.
Ø We
remember the presentation where there were actually students who had the
audacity to fall asleep, text, check their email on their laptop, or just plain
talk through your presentation. How
frustrating!
Ø We
all remember feeling like we knew lots more than the presenters, and it was
pretty obvious.
Ø We
all remember those presentations where it was clear that the information was
neatly divided into different sections with different people being in charge of
each section. AND THAT’S ALL THEY KNEW. They gave you a “deer in the headlights” stare
if you asked a question that wasn’t in their divided section.
Ø We
all remember the group presentation where the presenters had 179 PowerPoint
Slides and each person read from detailed note-cards like the “dry-eyes history
teacher guy” from Ferris Bueller.
Ø We
all remember waiting for endless hours for the visual & audio aids to
actually work, because none of the presenters took the time to figure out how
the darn things worked beforehand.
Ø We
all remember the “30 minute presentation” that took 95 minutes.
Ø We
all remember the presentation that started late because not all the members
were there yet, the materials weren’t copied and ready yet, and the
audio/visual materials weren’t cued up.
Ø We
all remember the presentation where the presenters merely read from the book –
yes, the very book we read and took notes on the week before.
Ø We
all remember the presentation where there was only one person who actually knew
what was going on – the rest of the presenters seemed to want to become part of
the white board.
Ø We
all remember the presentation where you remember thinking “this is such a waste
of my time.”
Ø And
we all remember the presentation where you mentally made a list of places you’d
rather be, and “war-zone” actually appeared on that list.
The Group Professional Presentation…The Reality!
Ø The reality is that those who can work
well in groups have key skills that employers are seeking.
Ø Most professional presentations live and die
by how well the people involved with them work together.
Ø The better the groups work together and the better each group
recognizes each member’s strengths, the better the presentation will be.
ØIn the workplace, no trend is as significant as the professional group
presentation. A recent survey by
Ipsos-Reid confirms that 91% of workers spend an average of five hours a week
in meetings where professional group presentations occur, and 78% of workers
are involved in the actual group presentation at some point.
ØIn other words, you better get used to it. And not just get used to it; you better learn
to be good at it!
Group Professional Presentations vs. a Lone
Presentation
The group presentation gives you opportunities to do
much more than a lone presenter can hope to do. Consider these benefits:
ØVariety: Variety is built right into the presentation by virtue
of having different people presenting. Different faces, paces, voices and
styles can complement each other
ØContinuity: One person can manage audio-visual aids (run the video
clip, change the overheads) while one concentrates on talking, etc.
ØExpertise: Greater expertise is available, when groups
use each member’s strengths effectively.
ØTask management:
Issues such as timing,
dealing with questions, agendas, visual aids, can be managed better.
ØLeadership: When audience involvement is part of the presentation,
the group can mingle and provide leadership. Every group member can provide
leadership.
ØCreative Techniques:
Role plays and other
creative techniques are more feasible, because there are simply more minds at
work.
ØThis is reality. Group presentations are very common as teams of
experts (engineers, sales people, financial experts) all present different
aspects.
So what’s the difference between a group presentation
and a group professional presentation?
ØProfessional presentations have presenters who are knowledgeable,
organized, practiced, and prepared.
ØProfessional presentations have presenters who have acquired
information from a variety of reputable sources (i.e.: not just from the college text).
ØProfessional presentations have presenters who have effectively
analyzed the audience, and have prepared information and activities that are
effective at keeping their audience involved, engaged, and interested.
ØProfessional presentations have presenters that continually gauge the
audience to make sure audience is engaged, interested, and involved.
ØProfessional presentations are one fluid presentation, not a series of
different presentations spliced together.
ØProfessional presentations have presenters who have taken the time to
focus on their group dynamics, who’ve learned each other’s strengths &
weaknesses, and who have learned how to work effectively together.
ØProfessional presentations have presenters who are a team.
ØProfessional presentations have a defined purpose, and always stay
focused on the objectives.
ØProfessional presentations have presenters who change the communication
climate of the room they are presenting in to one that will work most effectively.
ØProfessional presentations have presenters who dress professionally and
similarly.
ØProfessional presentations have presenters who are staged through every
moment, not just “standing or sitting around.”
Each step a presenter makes has purpose.
ØProfessional presentations have effective and professional audio/visual
aids; presenters operate audio/visual aids effortlessly; and presenters have
anticipated and worked out any potential problems with audio/visual aids
beforehand.
ØProfessional presentations have effective transitions between ideas,
concepts, presenters, and activities.
ØProfessional presentations have presenters who have taken the time to
rehearse the presentation several times, and have anticipated and worked out
any potential problems, questions, and discussions beforehand.
ØProfessional presentations have presenters who are very aware of time
limits, and stay within them.
Your Group:
Building your lineup…
ØOne of the first things a group must do when faced with a presentation
is to identify the strengths and weaknesses of each member in the presentation
group.
ØIn some cases, groups can be chosen by their members, typically on the
basis of friendship. In many situations however, people find themselves part of
a group that has been assigned to them, often with people they hardly know, and
often they are given objectives that they know very little about at the
outset.
Ø This is where group dynamics come in. Group dynamics refers to how
group members relate to one another and view the function or purpose of the
group.
ØIt is critical to the functioning of a small group that members
interact with each other, and that the group is working toward the same goal or
goals. This is essential to assemble a
great group.
ØYou need to become a “team” of sorts to be successful. Group members must function as a team—sharing
workload, and all members need to contribute equally.
ØThink of your group presentation as a jazz combo, with many skilled
musicians who can play great solos. However, most of the time they are playing
rhythm to support their colleagues. They are filling a role that makes the most
of the team effort.
Ø For example:
Suppose you had to present a complete business plan, including
marketing, finance and human resource issues to a group of your superiors. It turns out you have three people who are
strong in marketing, but none with major finance strengths. The person who has
the most strength in finance must fill that gap. For this group presentation,
that is the role they will be asked to play, even though they would fit more
naturally in marketing.
In order for any group to work effectively:
ØEach member must exchange info & ideas openly and honestly.
ØEach member must contribute equally.
ØGoals & objectives must be clear and understood by all group
members.
ØGroup members must interact constantly and effectively.
ØGroup members must remain on task & focused.
ØGroup members must focus on issues and objectives, not
personalities.
Your Group:
Matching Players with Positions
There are several factors to consider when deciding
who will do what in the presentation:
ØStrengths and weaknesses of individual team members will suggest speaking order, and who will
deal with which content
ØStyles and skills of your team
are important to determine who should lead off, conclude or deliver each
section.
ØThe audience itself is
important; will they be technically-oriented, which suggests you better have a
technical expert?
ØThe purpose of the presentation.
If it is to persuade, your best salesperson should have a leading role. If it
relies heavily on involvement, a freewheeling approach works well.
Ø Typically, we want the
quick thinker to handle the questions, the detail person doing the technical
comments and the dynamo for the opening and closing.
Ø When matching people with different parts of the project, take the
time to realistically assess all these elements. Count on a couple of meetings
to build the task list that will lead to your lineup.
Tackling the Task…
Ø
Members of
your group need to interact in a productive manner. Doing so, however, can be very challenging,
especially in situations calling for decision making in groups, and the
overwhelming task of getting all group members together and on the same
page. To be effective, group members
must meet certain responsibilities.
ØAnalyze the assignment. What is it that you are
trying to accomplish? What is “the boss”
or “the instructor” looking for? How can
you best meet those expectations?
ØDefine Purpose. If the group’s purpose is unclear, it is critical for
all group members to clarify and focus on whatever issue brought them together
and what they wish to accomplish.
ØIdentify goals and assignments. Group members need to identify group goals and
assignments for individual members, and they need to commit to completing
both.
ØDeal effectively with the less motivated group member. If some members seem less willing than others to volunteer or do work
for the group, the members with the greater work-ethic may be tempted to take
over. However, this is how effective
group presentations can go wrong. For
this reason, it is important for all members to encourage one another to
participate in all aspects of the work of the group. If you observe some members who fail to
participate or volunteer, ask questions of them and openly court their
participation.
ØDeal directly with intense conditions or time restraints. Because small groups (especially those whose members have other
responsibilities outside the group) may work under intense conditions or time
constraints, the likelihood of interpersonal conflict or destructive arguments
is great. All members thus have a
responsibility to maintain a positive atmosphere and avoid personal insults and
attacks.
ØStay focused on objectives. As work within the group proceeds, members might stray
from their objectives—especially in groups with poor or no established
leadership. All members have a
responsibility to stay focused on the group goals. Maintaining this focus requires diligence by
all members as well as willingness to avoid distractions.
•A five step process known as reflective thinking
can help group members remain focused.
Reflective Thinking:
Deal with these in
sequence.
ØStep One: Defining the problem
ØStep Two: Analyzing the problem
ØStep Three: Establishing criteria for solving the problem
ØStep Four: Generating potential solutions
ØStep Five: Selecting the best solution
These steps eventually lead to a group decision with
consensus grounded in consideration of all sides of the problem and review of
all the best solutions. A decision
arrived at in that manner appears logical and is easily defensible if your
group is to present your decision and solutions to a larger audience with
differing opinions.
Sometimes members of a group want to take these steps
out of sequence—for example, beginning with the solution, and then working back
through the steps. This approach does
not demonstrate reflective thinking and is likely to lead to trouble from the
group. If you begin by identifying the
solution before you examine the problem, you may later find that the chosen
solution does not address the problem at all.
It’s One Presentation (don’t divide and conquer!)
Ø(BAD!) A very common error for
those planning group presentations is to have each member run off to “research
an area” and then have a quick meeting to glue the pieces together. Instead of
a group presentation, you get a series of presentations equal to the number of
presenters.
Ø(EFFECTIVE!) A more effective
strategy starts with thoughtful consideration in your meetings of what you hope
to accomplish in the presentation. A good rule is to think of the three key
things you want the audience to take away from the talk. These become the
core theme and unifying elements within the presentation. With this general framework, all research can
be funneled in to key on those three items. The entire team gets a pretty good
idea of what each part will discuss and duplication is virtually eliminated.
Material that does not fit with the themes gets dropped.
Some Ways to Organize
There are many, many ways to organize, but here
are some to get the wheels turning:
ØHere is a problem, here is why it is serious, here’s a solution.
ØHere’s how it was then, how it is now and the implications of these
changes. (Can have several sections which use the same themes or do each one
all at once.)
ØThree reasons to...
ØPast, present, future
ØFrom the general to the particular (deductive approach), or from the
particular to the general (inductive reasoning).
ØThe good, the bad and the judgment; analyze pros, cons and a conclusion
Be A Team
ØAll group members should dress professionally and similarly. Never wear your usual clothes for a group
presentation. It is a special occasion and your attire should show that. Like it or not, we are judged by our
appearance. Since this presentation will
represent a professional group presentation, professional dress will be
required.
Ø
ØChurch dress vs. professional dress.
What is the difference
between church dress and professional dress?
Church dress – women:
nice dresses can even be on the casual side. Men.
Suits sometimes, but sometimes church dress can include khaki pants,
casual shoes, and a white shirt & tie.
Now, here’s the low-down about professional dress: According to Donald K. Burleson, a
top professional training expert:
“First impressions count. A professional who
doesn’t take the time to maintain a professional appearance presents the image
of not being able to perform adequately on the job. This professional dress
code is codified because many professionals have never been taught appropriate
professional appearance and demeanor. Professional dress code standards
are alive-and-well in major financial and executive management and anyone who
aspires to top management knows that your personal appearance counts.”
•The general, professional dress standards: (according to Burleson Consulting, #1 trainers in the nation for
professional consulting and training).
Men:
•No Body Art – don’t have to worry too much about this one here at BYUI. Most major corporations prohibit tattoos,
because they are considered “unprofessional, low-class and ignorant.” (and I’m quoting Donald K Burleson here
again!).
•Suit – A suit means a SUIT, sport coats and slacks are not allowed. The
suit must be dark blue, gray or charcoal, be “well tailored”, and have no loose
threads, "pills" or "nurdles".
•Shirt - A crisp white shirt is always required.
•Tie - Must be conservative, something a bank VP might wear.
•Shoes - High-quality black lace-up shoes are required, polished to a
mirror-quality spit-shine.
Women:
Suit & dressy blouse. Yes, ladies a suit. The suit
must be dark blue, gray or charcoal. (ladies, if you do not own a suit,
then you must wear a conservative, professional dark blue, gray, or charcoal
dress).
Shoes – No open-toed shoes, and hose must be worn.
Jewelry – No ostentatious jewelry, multiple ear rings on each ear, and multiple
chain necklaces. If you have a habit of
playing with rings, etc, leave the jewelry at home.
Cosmetics - Do not use the ski-slope approach to cosmetics (that's 3-inches of
powder on top of a 6-inch base).
Grooming - All hair must be neatly groomed, and out of your face.
ØYour group will be judged by its weakest member. Like it or not, that’s the reality.
There will be no individual grades in life, and there will be no
individual grades for this presentation.
If one member is unprepared, if one member is not dressed professionally,
etc, then the entire group suffers. Make
sure each team member is up to your standards!
Transitions:
Transitions are essential
for a group presentation.
ØTransitions are bridging elements that conclude one section and
start another. Watch your local newscast for examples. The goal is to “tee up”
the next speaker so we know who they are, what they will talk about and how it
ties into what went before. Some helpful ideas:
Ø“That’s an overview of the history of this
project. Now, we will turn to Maria for the current situation.”
Ø“Those are the main reasons cited in
support of this concept. However, to view things from the other side, we will
hear what opponents have to say. To present those viewpoints, I will turn
things over to Alex.”
Ø“With this
overview of the internal issues surrounding this concept, we can now examine
the external environment with Brian.”
The Practiced Presentation - Execution of the
plan:
ØThe more you practice, both mentally and physically, the more confident
you will feel in the actual situation. It is important to use all the things
you will actually use in the presentation. Run that video clip, use the
overheads or slides, work with the microphone (if there is one) and do
everything exactly as you hope it will go on the day.
ØUse the room you will actually present in (or one like it), with a
couple of non-presenters on hand for feedback.
Videotaping is highly recommended. Team members who are not presenting
should make notes of any problems, such as spelling errors in slides, clumsy
transitions and moments of uncertainty.
ØPractice it just exactly like the real thing. Use those video clips,
slides, etc.
ØRecognize difference between spoken & written language. Recognize
the difference between spoken and written language. Reading from notes is the
most common criticism students make about others’ presentations. Unless you are
highly skilled as a writer of speeches, your prose will be unsuited for a
speech. Learn to work from the bullets on your slides (best) or very short
notes.
ØTiming in rehearsal may not match what happens in presentation.
Presenters report that the real thing proved to be either shorter or longer
than anticipated. To deal with this,
know how to “accordion” your section. How can you make it go longer
or shorter to fit the time available? This is especially important for later
sections. You need to know what is essential and what is nice to have.
More: The
Practiced Presentation
Ø When the day of the presentation arrives, you will not
regret one moment of preparation and rehearsal. Try to think of potential
things that “could go wrong,” and then think of ways to effectively deal with
them.
ØIf you can access the room hours before you present, do so to check that all equipment is present and functional. You can solve many problems
with hours to spare. Know where to find technical help. As you are getting set
to present, make sure all systems have been checked. If you are using a data
projector, test it and have a
slide showing your title at least in the moments before your start. If using
videotape, set up the machine so
one click is all you need at the right moment.
Ø Identify where each person
will stand, sit, and/or move during each presentation moment, so it is
easy to move unobtrusively to and from centre stage. Ensure you will not stand
in the light from the data projector.
Ø Have one person managing the
visuals while another presents and ensure they are coordinated. (Where
practice pays...)
Ø At the start of the presentation, introduce your team and topic. Even if the audience knows all the
presenters, this is still important as a way of kicking off the presentation.
An interesting variation is introducing your agenda and associating each person
with a part of that agenda. (“Nancy will be discussing the benefits of this
proposal.”)
Ø Tell them what you are going to tell them. Present a brief agenda to
give an overview and context for
the presentation. This also provides a logical transition to the first person.
Ø As your teammates present,
give them the same attention you expect from the audience. It is rude to chat
among yourselves or to show disinterest in your own presentation. Think of the
message you are sending your audience as you observe others in your team
presenting.
Ø Ensure that two people on the team are closely monitoring your time against expected length. It is
important to end on time and allow opportunities for questions, while still
getting all of your essential points out. Remember the accordion.
Ø For questions
during and/or following the presentation, have all taking part in the same
location. If the entire group will handle questions, all should be centre
stage. If one is designated, he or she alone should be up front.
ØStart the presentation off strong. According to research, the first minute of a
presentation determines attention for the remainder of the presentation.
Ø Enjoy the moment. This is the payoff for your hard
work.
And even MORE tips…
Ø Take the time to build the team. Recognize that a group presentation is a team
presentation; take the time to build the team.
Ø Use the tools! Use such tools as formal meetings, contracts and plans
to set out what the group hopes to accomplish.
Ø Never “divide & conquer.” Never have each person “do one section.” Everyone needs to be “up to
speed” on all of the material.
Ø
Recognize the
difference between a group report (talk #1, talk #2, ... last speaker) and a
group presentation (introduction, components, conclusion).
Ø Rehearse. Videotape your entire show. Have a friend
sit in and observe your trial run. Do a complete run-through of your entire presentation exactly as you
would hope to do it.
Ø Provide one another with candid feedback, particularly
ways to improve.
Ø
Maintain an
unwavering commitment to improve your communication and teamwork skills.
Ø Use resources available to you.
The Mechanics…Group Professional Presentations
Should:
Ø include an introduction to the group, and to the
various parts of the presentation.
Ø critically analyze a defined issue.
Ø show evidence of background knowledge obtained from a
range of sources.
Ø present well-balanced arguments.
Ø draw appropriate conclusions.
Ø have a coherent, organized structure.
Ø provide clarity of explanation (use of audio-visual
aids is encouraged).
Ø include some presentation from each individual member
of the group.
Ø Be a group presentation, not 4-5 individual
presentations thrown together.
Ø Include hand-outs & an agenda since you are dealing
with complex issues.
Ø Last no more than the time limits given by the
instructor or boss.
The Presentation Checklist.
1.
Members have met several times to discuss,
plan, and rehearse presentation.
2.
Presentation’s purpose and objective have been
clearly defined, and everyone understands the purpose & objectives.
3.
All members are familiar with all aspects of
the presentation.
4.
Presentation has been timed during rehearsal
and fits time requirements.
5.
Presenters know when and what time
presentation will be taking place.
6.
Presenters have taken the time to get to know
team members; have recognized and utilized strengths, and group members work
well together.
7.
Presentation has an effective introduction that
grabs audience attention and introduces purpose and objectives.
8.
Presentation has effective transitions from
concept to concept, and from person to person.
9.
Presentation is organized and effective.
10.
Presentation has an effective conclusion (not
just “well that’s our presentation…”UGH).
Give us something to ponder or do for example.
11.
During the presentation each presenter has a
specific task during every moment of the presentation (not just a bunch of
people standing around).
12.
During the presentation, each presenter knows
where to stand and move to, what to say, and how to say it.
13.
Presenters are dressed professionally (not
just church ready—presenters are dressed professionally), & similarly.
14.
Presentation has effective visual/audio aids,
and presenters have worked out any potential problems with the room’s equipment
etc. before the presentation.
15.
Presenters have considered room lay-out, and
have adapted the room to fit their presentation needs. For example, do you want your “students” to
sit discussion style, traditional style, on the floor, in lines, etc.?. Where are you going to set up everything,
where are you going to have your activity take place, etc.?
16.
Presentation includes every member of the
group.
17.
Presentation original video has been edited
effectively, and portrays concepts effectively.
18.
Other visual/audio clips, etc have been edited
effectively, and portrays concepts effectively.
19.
Presentation hand-out is visually pleasing,
effective, and reinforces concepts in your presentation. You have enough copies of hand-out for all
class members.
20.
During the presentation, you have reminded and
encouraged students to take careful notes (after all, the concepts you teach
are important, and need to be treated like any other class by taking good
notes).
21.
Presentation class activity is engaging, and
effective.
22.
Presenters are aware of class interest (is ALL
the class interested, if not, how are you going to engage students? Think about
these things).
23.
Presenters provide opportunities for questions
and discussion from class.
24.
Presentation includes accurate information
from quoted, credible sources.
25.
Presentation may refer to the text, but
doesn’t refer to it more than three times throughout presentation (your
presentation is based on the concepts in the text, not the text material
itself).
26.
Presentation has aspects of WOW all the way
throughout. Do things to make your
presentation MEMORABLE.